Shopping Online F.A.Q.

Is there a minimum order amount?

Yes, all order placed need to greater than $200 before taxes.

How much is shipping?

The shipping amount depends on your location. All of our rates are very competitive. After you place your order one of our representatives will contact you and provide you with available shipping options. Shipping is not calculated during checkout.

Are your Toys Gift wrapped?

All the toys you purchase for your party arrive gift wrapped and tagged. The style of wrapping is season appropriate and very stylish. If you prefer no gift wrapping, then please let us know.

Can I pick up my order?

Yes. If you you are in the area and want to pick up your order, then just let us know.

How do you obtain your Toys?

Samko starts every year in January going overseas to the Worlds Largest Toy Show in China, where our professional buyers visit all the major manufacturers. The team travels to the NEW YORK, DALLAS, and LAS VEGAS shows in search of great toys. Our buyers do not stop there they continually buy all year round, dealing directly with the major manufactures selecting the very best name brand and safest available toys on the market.

What is your return policy?

Samko will take back up to 20% of your original order for a 100% refund.

Are your toys guaranteed?

Samko will replace any toy that is defective, and all of our toys are guaranteed by the manufacturer.

How much time is required to process an order?

Samko will ship your order so you receive the toys within 21 days. However for a small fee we can rush an order in as little as 7 days!

How are the toys labeled?

Our pick and pack teams place age and gender appropriate labels on each toy, as you the buyer have decided. For an additional check there is also an additional small label with the product code # on each toy so you are able to cross reference your order. For instance, here is what are labels look like:

Have a Question?

If you can't find the answer you are looking for, then please feel free to contact us, we are always happy to help.

Have Samko manage your next party! Call 416-251-1741

Payments

We accept all major credit cards. For security purposes Payments are not processed online.
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Visa, Mastercard, Interac
All prices listed are in Canadian funds
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